In our sessions, we share and collect personal information and data from our clients, which is why it is crucial to comply with current data protection regulations. This policy serves the purpose of outlining how we will handle personal data.
IDENTIFICATION AND CONTACT DETAILS OF THE CONTROLLER
In accordance with the provisions of European Regulation 2016/679 of April 27, 2016, on data protection and other applicable legal provisions, you are informed that your personal data will be included in a file owned and managed by Anne Guillaume, with NIF Y8627036A and registered address at C/La Plana 12, 46900 Torrent, for the purpose of providing the contracted service, as well as those purposes expressly authorized herein. It is also informed that your data will not be transferred to third parties, except in cases where there is a legal obligation or it is necessary for the provision of the service. If you wish, you can exercise your rights of portability, opposition, limitation, information, access, rectification, erasure, and objection to automated individual decisions at any time. You must notify this in writing, duly signed, proving your identity, to the address of the aforementioned controller or to the following email address: anne@terapiasholisticas.es.
Likewise, you are informed of your right to lodge a complaint with the Supervisory Authority (Spanish Data Protection Agency): www.agpd.es). More information: https://www.empresa.es//.
PURPOSE OF PROCESSING
The operations planned for the processing and protection of data are:
- Commercial relationship with the user. Processing orders, requests, and inquiries made by the user through any available contact methods.
- Sending communications. When necessary for the provision of the contracted service, we may send you information related to the contracted or acquired service.
- For marketing and events purposes. We inform you that occasionally, the provided personal data may be used for sending marketing communications and event information. However, we will explicitly request consent when required by law. In the event of receiving such communications, we will provide information on how to unsubscribe.
- Computer control of the website. Additionally, with the aim of preventing any breach of data security, the controller may carry out surveillance and necessary maintenance tasks regarding the use and control of the website.
In certain cases, we will process personal data to improve our services, provide personalized content when applicable, and enhance the browsing and usage experience of the website. This includes sending communications related to surveys or polls you may wish to participate in or meeting our internal or external audit requirements, as applicable. Similarly, the use of this data may be necessary to protect our rights or respond to claims of any kind.
SOURCE AND CATEGORY OF DATA
Anne Guillaume collects personal data that does not fall under the category of 'special' or 'specially protected.' These data are obtained through the following channels:
- Directly from the interested party or their legal representative through the web registration, contact, or information request forms collected and incorporated on the website.
- Through cookies and similar technologies included in our services. For more information on cookies and how to control their use, please refer to our cookie policy.
LEGAL BASIS FOR PROCESSING
The processing of personal data by the controller is based on the consent of the data subject.
MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER
By checking the corresponding boxes and entering data in the fields marked with an asterisk (*) on the contact form or presented in download forms, USERS expressly and freely accept, unequivocally, that their data is necessary to fulfill their request by the service provider. The inclusion of data in the remaining fields is voluntary. USERS guarantee that the personal data provided to the CONTROLLER are truthful and are responsible for communicating any changes to them.
The CONTROLLER informs that all data requested through the website is mandatory as they are necessary for the provision of an optimal service to the USER. In the event that not all data is provided, it is not guaranteed that the information and services provided will be fully tailored to their needs.
DATA RETENTION, DECISIONS, AND DURATION OF DATA PROCESSING
The collected data will be retained for the following duration:
- necessary to fulfill the purposes for which they were initially collected.
- reasonable to demonstrate that we comply with our duties and obligations.
- prescription period established by laws, within which any type of claim can be filed either through extrajudicial or judicial means.
Once the data is no longer necessary for the relevant processing, it may be kept blocked, only available to meet the requirements of public authorities. The data will be deleted with appropriate data protection measures to ensure their complete destruction.
During the period of data processing, Anne Guillaume will not transfer or disclose your data to third parties unless required by law. Likewise, the website will not make automated decisions, profiles, or apply logic to your data.
USER RIGHTS
The rights that belong to the USER are:
- Right to withdraw or limit consent at any time.
- Right of access, rectification, portability, and erasure of your data, as well as the right to limit or object to its processing.
- Right to lodge a complaint with the supervisory authority (www.aepd.es) if you believe that the processing does not comply with current regulations.
